IdealVPN

Your Privacy, Our Priority

Privacy Policy

Last Updated: January 2025

At IdealVPN, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our VPN service.

1. Information We Collect

1.1 No-Logs Policy

IdealVPN operates under a strict no-logs policy. We do not track, collect, or store:

  • Your browsing history
  • Traffic data
  • Connection timestamps
  • DNS queries
  • IP addresses used while connected to our VPN

1.2 Account Information

To provide our service, we collect minimal account information including:

  • Email address (for account creation and support)
  • Payment information (processed securely through third-party payment processors)
  • Device type and operating system (for compatibility purposes)

1.3 Aggregate Data

We may collect anonymous, aggregated data such as server load and bandwidth usage to maintain and improve our service quality. This data cannot be used to identify individual users.

2. How We Use Your Information

The limited information we collect is used solely for:

  • Providing and maintaining the VPN service
  • Processing payments and managing subscriptions
  • Responding to customer support inquiries
  • Sending important service updates and security notifications
  • Improving our service performance and user experience
  • Preventing fraud and abuse

3. Data Security

We implement industry-standard security measures to protect your information:

  • AES-256 encryption for all VPN connections
  • Secure protocols including OpenVPN, WireGuard, and IKEv2
  • Encrypted storage of account information
  • Regular security audits and updates
  • DNS leak protection and kill switch functionality

4. Third-Party Services

We work with trusted third-party service providers for:

  • Payment Processing: We use secure payment processors that comply with PCI-DSS standards. We do not store your credit card information.
  • Analytics: We may use privacy-focused analytics tools to understand service usage patterns without tracking individual users.
  • Customer Support: Support communications may be processed through third-party platforms with appropriate data protection agreements.

All third-party providers are carefully vetted and required to maintain strict data protection standards.

5. Data Retention

We retain your account information only as long as your account is active or as needed to provide services. When you delete your account, we permanently remove your personal information from our systems within 30 days, except where we are legally required to retain certain data.

6. Cookies and Tracking

Our website uses minimal cookies necessary for functionality. We do not use tracking cookies or third-party advertising cookies. You can control cookie preferences through your browser settings.

7. International Data Transfers

Our servers are located in multiple countries to provide optimal performance. We ensure that all data transfers comply with applicable data protection laws and implement appropriate safeguards.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through our service. Your continued use of IdealVPN after changes are posted constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: team@swipeapply.io

Our Commitment

At IdealVPN, your privacy is not just a policy—it's our core principle. We are committed to transparency, security, and giving you complete control over your data. We will never sell, rent, or share your personal information with third parties for marketing purposes.